Shipping policy

Our creations travel the world to reach you.
Most items are carefully crafted and stored in Hong Kong, while select pieces are ready-to-ship from our U.S. fulfillment center.

U.S. Warehouse Orders

Ships within 2 business days of your order being placed.

Hong Kong Warehouse Orders

Ships within 7 business days, with delivery typically taking 6–8 weeks (around 2 months) depending on your location and customs clearance.

Once your order is dispatched, you’ll receive an email confirmation and tracking number. Please note that international deliveries may occasionally be delayed by customs inspections or local postal services.

We are continuously expanding our U.S. inventory to make shipping faster and more convenient for our customers. Our team is actively working with our partners in the U.S. to transition more products to domestic fulfillment — so stay tuned for quicker delivery times in the near future.

For any special shipping requests or inquiries, please contact cuartisan@gmail.com — we’re always happy to assist.